Latest Update
Posted On- 12-07-2010
As of the beginning of 2010 we will include in our full service movers seal the option to add International moving validation as part of the seal verification. This feature is available for Moving Companies that are authorized to operate as International Movers. We will announce soon on new product availability…stay tuned.
What Do Consumers Want?
Posted On- 03-14-2011
Let’s face it. Nobody enjoys the moving process. We might be looking
forward to getting to the new home, the new city, the new country. But who
actually enjoys the stress, the work, the confusion, and the inconvenience
of moving his or her family’s belongings? No getting around it, moving is
a pain. The reason people hire movers is to reduce that pain, not to add
to it. Movers can avoid adding to customers’ pain by paying attention to
what customers really want.
People aren’t looking for that much when you think about it. They have
just a few concerns when it comes to moving. Every other concern can be
fairly lumped under these four categories.
• Charge me fairly
• Move me when I need to be moved
• Respect my property
• Respect me
But while the concerns themselves are fairly simple, meeting them can take
serious effort. Companies that excel in the moving industry, like our
client companies, establish systems to maintain customer satisfaction. It
takes training, it takes awareness, and it takes dedication. So when you
have a good moving experience understand that it didn’t just happen. And
if you are contemplating or planning a move, look for the Fair Move Moving
Trust Seal ®. It’s your guarantee that you will get just what you want in
a move every time.
Community of Trust
Posted On- 01-20-2011
Companies that are embedded with the Moving Trust Seal join a large and growing community of trusted Moving companies. Providing the seal to consumers streamlines the consumer process of verifying compliance with these federal and state requirements, reducing perceived risk, improving trust and helping to maintain customer confidence.
Opinion Research
Posted On- 01-18-2011
In a 2006 an Opinion Research Corporation survey conducted. What they discovered was remarkably high. It Sims that 70% of the American consumers only use Internet shopping websites that display a security certification protection seal. Also it was found in survey that 27% of online shoppers have stopped buying from unfamiliar retailers.
So, in those days when the Internet environment changes, the consumers changed, today consumers looking to gain the trust online by verifications, certifications and trust seals.
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